All returns must be made within 30 days from delivery date and item is unopened, unless otherwise specified by one of our customer service team members. Please contact firstname.lastname@example.org with subject line “Return Request #order Number”
Aussie Bubs reserves the right to reject returns beyond the return period limit, or items which are not in the original condition in which they were received.
Once your order has been delivered to our return center, please allow 24-48 hours of processing time (excluding holidays and weekend). We will send a confirmation email containing your return order details once it has been processed. Depending on your bank institution please allow 5-7 business days for your refund to post on your account. All refund will be credited to the original form of payment.
Shipping cost is not refundable except in cases where delivery is late beyond promised time frame, or the item is confirmed to be faulty by our team. Aussie Bubs is not responsible for any delays caused by the carrier.
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For mums who are able to, breastfeeding is best for babies. It delivers many benefits for both mum and baby. Breastmilk contains all the nutrients your growing bub needs to thrive, especially in the first 6 months of life, plus antibodies to help them fight infections.
It’s important for pregnant and breastfeeding mums to maintain good nutrition. Deciding to use a combination of breast and bottle-feeding for an extended period may reduce your own breast milk supply, and reversing your decision may be difficult.
When using infant formula, follow the feeding guide and preparation directions carefully. Improper use or incorrect preparation of infant formula can make your baby ill.
Consult your doctor or health care professional for advice prior to using the formula to feed your baby. You should also consider the social and financial implications before deciding to use infant formula.
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