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Aussie Bubs Online Samples & Refund Policy
At Aussie Bubs, we stand behind our products and we feel confident that your baby will enjoy our range. If you would like to try the product before buying, we recommend that you please request a sample by contacting the Customer Service Department at 1-(415) 432-8998 or orders@aussiebubs.com, as we cannot accept returns of tins unless there is a problem with your delivery.
We will refund your purchase if, upon delivery from the Aussie Bubs online store, you notice:
To obtain your refund, please contact our Customer Service Department at 1-(415) 432-8998 or orders@aussiebubs.com within 30 days of delivery with the following information:
When you call our Customer Service Department to lodge your refund request, we may ask you to return the product for quality inspection, prior to issuing you a refund. In this scenario, our team will provide you with a Return Authorization form. Please send the product and completed Return Authorization Form to Aussie Bubs at the address below. We will ensure the collection of your personal information complies with the Aussie Bubs privacy policy.
Please be aware that you will be responsible for the cost of shipping the product to our Customer Service team.
To request a return, please email us with your order number at hello@aussiebubs.com
We will refund the price of the item back to your credit card within a reasonable timeframe. You will then receive an email confirming that your refund has been processed.
Sorry, Gift Cards are exempt from being returned.
Unfortunately, we cannot handle refund requests for store-purchased product. Please refer refund requests back to the retailer where you purchased your Aussie Bubs product.
If you have any questions or concerns regarding the return of an item, please contact Customer Service Department at -(415) 432-8998 or orders@aussiebubs.com
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For mums who are able to, breastfeeding is best for babies. It delivers many benefits for both mum and baby. Breastmilk contains all the nutrients your growing bub needs to thrive, especially in the first 6 months of life, plus antibodies to help them fight infections.
It’s important for pregnant and breastfeeding mums to maintain good nutrition. Deciding to use a combination of breast and bottle-feeding for an extended period may reduce your own breast milk supply, and reversing your decision may be difficult.
When using infant formula, follow the feeding guide and preparation directions carefully. Improper use or incorrect preparation of infant formula can make your baby ill.
Consult your doctor or health care professional for advice prior to using the formula to feed your baby. You should also consider the social and financial implications before deciding to use infant formula.
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